Effective as of: September 21, 2022
How We Collect And Use Information
When you visit our Website, we will not collect any personally identifiable information about you unless you provide it to us voluntarily. Even then, we will collect only that information that we think is necessary for our legitimate interests consistent with services offered by Medic Tours. Such information includes personally identifiable information such as:
- E-mail address
- Home or work address
- Telephone number
We may collect other personally identifiable information which you provide to us to participate in programs or services we offer or which may be offered through third parties (collectively, “Personal Data”). Personal Data does not include “aggregate” or other non-personally identifiable information. Aggregate information is information that we collect about a group or category of products, services, or users that is not personally identifiable or from which individual identities are removed. We may use and disclose aggregate information, and other non-personally identifiable information, for various purposes, including, without limitation, to improve and promote the Website or Services.
Some reasons you may choose to provide Personal Data are to complete forms or surveys, create accounts, arrange for Services, make payments, or apply for a job. Our Website may contain forms through which users may request information or supply feedback. In some cases, Personal Data is required so that we can provide the requested information or to process credit card payments. Though providing Personal Data in connection with customer feedback provided through our Website is completely optional, you may choose to provide your name and contact information to facilitate any requested follow-up. Should you provide such Personal Data, on behalf of yourself or minor patients for whom you are the parent or legal guardian, it will be shared only with employees that need it to respond to questions. Personal Data is also required to set up User Accounts or take advantage of certain online services, such as online bill payment, customer portals, and obtaining the Services. Note that some of these online services may be operated by third party vendors. We recommend reviewing the terms and conditions and privacy policies of any such vendors (as further discussed below).
We may also use Personal Data to provide you information that we believe may be of interest to you, such as newsletters or information about the services that we offer. You may opt out of receiving such information as described more fully below. Note that you are able to visit our Website without providing Personal Data, but it may be required to fully participate in certain beneficial services like the ones mentioned above.
Automatically Collected Information and Anonymous Information
We may also collect information about your computer hardware and software that does not reveal your Personal Data and cannot be traced back to a specific individual. This information can include your IP address, browser type, domain names, access times, and referring website addresses. We collect this data automatically to help us administer and improve your experience with the Website, to understand how visitors are using the Website, and to perform statistical analysis (e.g., monitoring traffic flow to and from the Website). It may also be used to measure the popularity of services and programs that we offer.
“Cookies” are text files that a web server places on your computer or device to help the web server keep track of information related to your use. Cookies cannot be used to run programs or deliver viruses to your computer, and they are not linked to any Personal Data.
Most web browsers automatically accept cookies, but you can usually modify your browser settings to prevent the acceptance of cookies, and cookies may be deleted at any time. Note that rejecting cookies may prevent you from using certain features of our Website. The “help” section located in the toolbar of most web browsers will provide instructions for disabling the acceptance of cookies.
“Web Beacons” (also known as Web bugs, pixel tags or clear GIFs) are tiny graphics with a unique identifier that may be included on our Website for several purposes, including to deliver or communicate with cookies, to track and measure the performance of our Website, to monitor how many visitors view our Website, and to monitor the effectiveness of our advertising. Unlike cookies, which are stored on the user’s hard drive, Web Beacons are typically embedded invisibly on web pages (or in an e-mail).
Sharing Of Personal Information
- Internal sharing: Employees and contractors of Medic Tours may share your information internally for the delivery of Medic Tours services, to the extent necessary to fulfill a request you have submitted via our Sites, or for customer support, marketing, technical operations, account management, or similar purposes.
- Corporate Affiliates: Medic Tours may share your information with our corporate group of affiliated companies for the purposes listed in this Privacy Notice.
- Service Providers: We may also share your information with third party service providers, which provide Medic Tours with services and certain business functions, such as IT and system administration and hosting, email management, credit card processing, research and analytics, marketing, customer support and data enrichment.
- Business Partners: We may share your personal information with our third-party business partners when you engage in a co-promotion or a co-branded product.
- Fraud Prevention, Safety and Security: We may share your information with organizations or individuals outside of Medic Tours if we believe that doing so is reasonably necessary to detect, prevent, or address fraud, security, or technical issues. We may also share your information with others in order to protect against harm to the rights, property or safety of Medic Tours and our employees, users, children, or the public as required or permitted by law.
- Business Transaction or Reorganization: We may also share your information if we sell, transfer, or otherwise share some or all of our assets to a third party in connection with a merger, acquisition, reorganization, sale of assets or similar transaction, or in the event of bankruptcy, or in diligence leading up to a potential corporate transaction. We may disclose personal information to a third-party during negotiation of, in connection with, or as an asset in such a corporate business transaction.
- Legal Purposes: We may disclose your personal information to meet any applicable law, regulation, legal process or other legal obligation.
Medic Tours is committed to protecting the security of any personal information you provide to us. We maintain commercially reasonable safeguards to maintain the security and privacy of personal information that you provide to us. After you have submitted your information online to Medic Tours, we recommend that you end your browser session before leaving your computer. In spite of these protections, Medic Tours cannot guarantee the security of any data submitted over the Internet. After your information reaches Medic Tours, however, it is stored on servers (or in the case of information received from you in person, in writing or over the phone, in physical storage areas) protected by procedures and technology designed to block reasonably foreseeable intrusions by unauthorized third parties.
Opt-Out from Mailings
From time to time, you may receive periodic mailings, telephone calls or e-mails from Medic Tours with news or other information on events, products, services, discounts, special promotions, upcoming events or other offers from or on behalf of Medic Tours. If at any time you wish to stop receiving emails or mailings from Medic Tours please send us an email to [email protected] with the phrase “Privacy Opt-out: Medic Tours’s Mailings” in the subject line, or write to us at the address provided below, and we will remove you from Medic Tours’s mailing list. Alternatively, for e-mail communications, you may opt out of receiving such communications by following the unsubscribe instructions set forth at the bottom of most promotional e-mail messages from Medic Tours.
Display Of Advertising And Opt-Out
We may share, or we may permit third-party online advertising networks, social media companies, and other third-party services, to collect information about your use of our Sites over time so that they may play or display ads that may be relevant to your interests on other websites or apps, or on other devices, you may use.
Typically, though not always, the information we share is provided through cookies or similar tracking technologies, which recognize the device you are using and collect information, including hashed data, click stream information, browser type, time and date you visited the website and other information. This information is used to display targeted ads on or through our services or on other websites, apps, or services.
We or online advertising networks use this information to make the advertisements you see online more relevant to your interests. We may also display targeted advertising to you through social media platforms, such as Instagram, LinkedIn, Facebook, TikTok, Twitter, Google, Pinterest, and others. These companies have interest-based advertising programs that allow us to direct advertisements to users who have shown interest in our services while those users are on the social media platform, or to groups of other users who share similar traits, such as likely commercial interests and demographics. These advertisements are governed by the privacy policies of those social media companies that provide them.
Google Analytics and Advertising
We may also utilize certain forms of display advertising and other advanced features through Google Analytics. These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick advertising cookie) or other third-party cookies together to inform, optimize, and display ads based on your past visits to our services.
You may control your advertising preferences or opt-out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at https://google.com/ads/preferences, or by visiting NAI’s online resources at http://www.networkadvertising.org/choices.
To learn more about interest-based advertising and how you may be able to opt out of some of this advertising, you may wish to visit the Digital Advertising Alliance’s (DAA) resources and/or the Network Advertising Initiative’s (NAI) online resources, at www.aboutads.info/choices or http://www.networkadvertising.org/choices/ and you can opt-out of receiving some interest-based advertisements on mobile apps by visiting http://www.aboutads.info/appchoices. You may also be able to limit interest-based advertising through the settings menu on your mobile device by selecting “limit ad tracking” (iOS) or “opt-out of interest-based ads” (Android).
The Sites are designed to provide information about our products and services, and we do not target the Sites at children. Bamboo Health does not knowingly collect or process information from children under the age of 13. If you are aware of a child providing his or her personal information, please contact us at [email protected].